All ResultsOperational Excellence · Ambulatory Surgery Center
Reaching 100% of Annual Operating Goals Through Lean Six Sigma Discipline
The Challenge
An ambulatory surgery center needed to raise facility utilization, eliminate scheduling waste, and meet a rising bar for accreditation and quality recognition — without adding headcount or capital investment.
The Approach
Leadership deployed Lean Six Sigma methodology across scheduling, materials management, and case turnover workflows, using value-stream mapping to standardize block scheduling and eliminate utilization waste.
The Results
- 100% of annual operational goals (OKRs) achieved
- OR Block Time utilization sustained above 85%
- 10% annual reduction in case and appointment turnover time
- AAAHC accreditation earned, alongside back-to-back Newsweek Best ASC recognitions in 2024 and 2025
“In one year, we hit 100% of our annual performance goals — every Lean Six Sigma initiative, every utilization target. That kind of consistency changed how our board thinks about what operations can deliver.”